Owning and operating a spa, medspa, or resort destination facility comes with a daunting list of responsibilities and unknowns. Working with a reputable and trustworthy spa consultant will not only ensure wise decision making and a positive outcome, but will help the process move smoothly with less of a "learn as you go" approach.

Our consulting professionals have the experience it takes to open and run a spa from start to finish. We work hand in hand with you to find the best location for your business, find the pros to design and construct the facility, help you hire and manage a professional staff, build a unique and marketable menu of services, and provide proven advice in purchasing decisions.

Consulting specialties include:

Facility Design and Decor
• Construction in coordination with architect/designer
• Development of plans for treatment rooms
• Equipment pricing and vendor negotiations
• Suggestions for appropriate software, data configuration
• Detailed amenity list for treatment rooms, client waiting area

Retail Products
• Staff training
• Strategies that produce revenue
• Product selection and opening orders
• Private label (pros and cons, selection)
• Retail space and visual merchandising

Performance Evaluation
•Audits
•Site visits

Business plans

Project financing

Full spectrum of assistance and guides for Human Resources
• Staff Recruitment, hiring guidelines, and retention
• Training for existing or prospective staff
• Employee handbook
• Job Descriptions
• Performance evaluations and tracking tools
• Compensation Plans
• Team development

Practices and Compliance
• Standard operating procedure manual
• Front Desk operations and scripts
• Treatment consent forms