The 4 Factors Guests Expect When They Visit Your Spa The first two factors describe the kind of experience guests expect during their visit. 1. Physical: Guests expect to feel better physically during and immediately after their visit to the spa. How do you make sure your spa meets this expectation? With trained technicians who […]
Category: Customer Service
Now that the bright colors of summer have turned into deep shades of fall, many of us are reminded to trade our summer beauty products in for items designed to protect skin and hair from cooler weather. Savvy spa professionals know how to turn the changing of seasons into an opportunity to bump […]